Returns, Refunds & Cancellation
Refund Policy
At Hizoo, we are committed to your satisfaction. If you’re not completely happy with your purchase, here’s how our refund and return process works:. We offer a 30-day risk-free guarantee. If you're not fully satisfied with your purchase, you can retu
Return Policy
Can I return or exchange a product if it is defective?. Yes! If your product is defective or damaged, you can request a return or exchange. Simply visit our return portal to begin:👉 https://returns.hizoo.co. We’ll review your request, and once you p
How long can I cancel my order?
If you cancel your order within 48 hours of placing it, you are eligible for a full refund. However, if the product is shipped due to logistical issues, you can still request a refund by contacting customer service. We will process your request promp
Can I exchange a product?
What should I do if I want to exchange a product?. To request an exchange, please visit our return & exchange portal:👉 https://returns.hizoo.co. Enter your order number and shipping ZIP code to get started. Once your return shipment is marked “in de