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Returns, Refunds & Cancellation

Refund Policy

At Hizoo, we are committed to your satisfaction. If you’re not completely happy with your purchase, here’s how our refund and return process works:. We offer a 30-day risk-free guarantee. If you're not fully satisfied with your purchase, you can retu

Return Policy

Yes, if the product is defective, you can request a return or exchange. Visit our return portal for a quick and easy return process. returns.hizoo.co. If you have issues with your return, please contact our customer service, and we will assist you wi

How long can I cancel my order?

If you cancel your order within 48 hours of placing it, you are eligible for a full refund. However, if the product is shipped due to logistical issues, you can still request a refund by contacting customer service. We will process your request promp

Can I exchange a product?

To request an exchange, please head over to our return & exchange portal and initiate an exchange. We will arrange for the incorrect product to be collected and send you the correct item at no additional cost. Note that shipping fees for exchanges ma